How to Succeed in a Service Industry? | Ron Kaufman & Simerjeet Singh on & Service Excellence | LIVE

How to Succeed in a Service Industry? | Ron Kaufman & Simerjeet Singh on Customer Service & Service Excellence​

@Ron Kaufman has spent his career applying the principles of service excellence and service leadership to help business leaders, companies, governments, and non-profits uplift their service. An acclaimed and highly sought-after global customer service guru, Ron is also the author of the NYT bestseller "Uplifting Service."
In this episode of the Beginners Mind Series, Ron and Simerjeet talk about what it takes to succeed in the service industry in a VUCA World. They discuss how with a service mindset and a culture of service excellence, it's possible to grow with your company, raise the bar on customer satisfaction, and, more importantly, fuel your journey of personal development in the process.
Please join us for another exciting live event.
Regards, TeamSJS & Simerjeet Singh

#BeginnersMind #ServiceExcellence #CultureBuilding #LeadershipTraining #RonKaufman #SimerjeetSingh #CustomerCentricity #CareerGuidance #VUCAWorld #KeynoteSpeaker #InspirationalVideos #SuccessTips #SuccessMotivation #MotivationalVideo

00:00 Introduction
02:24 Journey of Ron Kaufman
08:10 Key principles of building a great Customer Service Culture
14:40 Mindset hurdles that organizations must across
19:15 How to get customer agents to offer the best value
26:08 How will technology impact customer services?
34:25 Global trends that will shape the future
39:15 Becoming an impactful presenter
44:50 Parting words of inspiration

Listen to the audio track on #SimerjeetSinghPodcast: https://anchor.fm/simerjeet-singh/episodes/How-to-Succeed-in-a-Service-Industry---Ron-Kaufman--Simerjeet-Singh-on-Customer-Service--Service-Excellence-e1aknr4

For more videos of the Beginners Mind series, please explore this playlist: https://youtube.com/playlist?list=PLOaeOd121eBH58aaG4G58mHdc7CadPiMa

For more English videos by Simerjeet Singh, please follow this link: https://tinyurl.com/y9x82vkq

For more information about Simerjeet Singh motivational speaker, please visit his website: http://www.simerjeetsingh.com

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How to Succeed in a Service IndustryService IndustryRon Kaufman